Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made through the website of Lisa and Warren London,reachable via email at info@lisawarrenlondon.com.

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product Information

We make every effort to accurately describe our products and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Ordering and Payment

Orders are processed after full payment has been received. Available payment methods may vary by country. Customers are responsible for verifying which payment methods are available in their location.

4. Processing and Shipping

  • Processing Time: 1-3 business days

  • Shipping Time: 3-7 business days (depending on location)

  • Shipping is directly handled by our supplier, based in China.

5. Returns and Cancellations

Please refer to our separate return policy for all return conditions.

6. Liability

We are not responsible for loss or damage during shipping if the tracking information indicates that the package has been delivered to the address provided by the customer. Always ensure that the provided address is correct.

7. Intellectual Property

All content on the website (texts, images, logos) is the property of Lisa and Warren London and may not be used without permission.

8. Complaints Procedure

Complaints can be submitted in writing via email at info@lisawarrenlondon.com We aim to respond within 5 business days.

9. Applicable Law

These terms and conditions are governed by UK law.